Smart Dispatch
Smarter assignment support, dispatch visibility and control-room workflow.
Choose the tools that fit your operation.
49 catalogue items · monthly billing where applicable
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Smarter assignment support, dispatch visibility and control-room workflow.
Automated dispatch status workflow for busier operator teams.
Route planning, mileage awareness and journey preparation tools.
Driver job actions, live status updates and mobile execution flow.
Manage multiple operating bases, depot views and regional teams.
Live vehicle tracking visibility for operational teams.
Customer-facing tracking links and ETA visibility.
Pickup, destination and depot geofence alerts.
Large-screen live operations view for dispatch teams.
PSV compliance workflow, checks and operator awareness tools. Included with Elite.
PSV/HGV driver-hours monitoring plus manually entered tachograph start/end readings, dated sign-off and correction history. Tachograph file download/analysis is not included.
Fleet and driver risk intelligence for compliance-led operators.
Driver pre-use checks and vehicle walkaround workflow.
Defect capture and operational follow-up workflow.
Connect and manage subcontracted transport work. Included with Elite; optional upgrade for other plans.
Customer payment records, refund handling and linked accounting review workflows. Included with Premium and Elite; payment-provider configuration is required.
Review operational exceptions, outstanding issues and follow-up actions. Included with Premium and Elite.
Manage operational and compliance documents in one workspace. Included with Premium and Elite.
Connected VAT reporting, signed credit/refund handling and source review. Local VAT records and locks; direct HMRC filing is not included.
Business self-assessment reporting with accounting-basis and VAT-status choices, linked report sources and export. Figures require review; not a complete personal tax return service.
Operational, driver, vehicle and profitability report pack.
Fuel, mileage, cost and expense tracking for jobs.
Invoicing and billing workflows with connected source reporting and duplicate-source review. Existing historical financial records are preserved.
WhatsApp-style customer and operational message workflow.
SMS-style booking, ETA, delay and status alerts.
Passenger/customer updates for dispatch, arrival and completion.
Airport, airline, flight-detail capture and transfer booking tools. Automated provider-based flight monitoring is listed separately below; do not repurchase if already included in your package.
School route, safeguarding, recurring contract and billing tools.
Rail replacement contracts, stations, TOC and service windows.
International pricing, compliance notes and cross-border workflow.
Upgrade your operator sector to BOTH to unlock the main HGV Operations workspace while keeping your current subscription plan tier. HGV specialist add-ons remain separate.
Unlock the HGV compliance workspace: compliance overview, safety inspections, defects and rectification, compliance documents, driver compliance, driver hours / WTD, tachograph infringements and Driver CPC training.
Dispatch upgrade for HGV operators using the existing OPS dispatch add-on and HGV job/resource separation.
Tracking upgrade for HGV fleet visibility using the existing OPS tracking add-on.
Route-planning upgrade for HGV operations using the existing OPS Route Planner add-on.
Operational reporting upgrade for HGV jobs, vehicles, drivers and performance.
Load-planning checks against recorded vehicle capacity and weight limits. Requires accurate vehicle and cargo details; does not certify road or bridge suitability.
Prepare and print CMR consignment documents linked to HGV jobs using saved company and journey details. Review the completed document before use.
Payroll upgrade for HGV driver-cost workflows using the existing OPS Payroll add-on.
Unlock the complete Taxi / Private Hire workspace: instant and advance bookings, passenger journeys, airport and flight bookings, live dispatch, driver and vehicle allocation, fares, account customers, job history, invoicing and Taxi / PHV compliance.
Saved-flight monitoring, arrival and delay review, with booking and dispatch context. Requires a configured flight-data provider and scheduler; provider charges are separate.
Emission-tier route-zone assessments and supported booking fare reviews. Protected billing remains cost-only; overnight stationary charges require review. Zone data must be configured.
Unified pricing rules, quantity-based extras and tax settings, cancellation policies and scheduled pre/post-ride notices. Optional gratuities, customer price bids and Google Calendar connection. Quote-request step form included; provider setup required for connected services.
PSV/HGV base-to-base planning, empty outbound/return mileage, internal operating-cost review and comparison with total tacho distance. Customer additions use the existing approved pricing workflow.
Operator-branded portal and customer-facing presentation layer.
Controlled API access for advanced operator integrations.
Enhanced customer database, sales and relationship management.
AI-supported driver and vehicle assignment recommendations.
Service scheduling, PMI reminders and maintenance oversight.
New published prices: PayPal pricing is being updated. Please confirm the amount shown at checkout before paying.
New enhancement prices are proposed GBP monthly prices per operator workspace, in addition to your base plan where applicable. Existing plan inclusions remain unchanged: do not purchase a feature twice. New listings marked Coming soon are not connected to PayPal yet.
Connected providers may charge separately. Tax treatment and the final payable amount will be confirmed before purchase. Account security, two-factor authentication, company data isolation and essential fixes are not paid add-ons.